The people behind Enchanting Care
A family business with a growing team of carers, looking after people across Waterlooville and South East Hampshire.
Meet the team
Barry Durkin
Finance and Operations Manager
Pauline Leoni
Registered Manager
Penny Drake
Client Manager
Paddy Stewart
Staff Manager
As Staff Manager, I pride myself on being approachable and maintaining a genuine open-door management style. Having started my own journey in the care industry as a carer a decade ago, I deeply understand the day-to-day realities of the role and use that insight to support our team. I truly love the social aspect of care, and while I maintain high standards, I always bring an approachable, lighthearted energy to the office, ensuring our workplace is supportive, relaxed, and full of positive morale. I firmly believe that when our carers feel valued, happy, and supported, that positivity directly reflects in the exceptional care our clients receive, creating a vibrant and harmonious working environment. I am dedicated to promoting an honest, transparent, and open culture where team members know they can come to me with absolutely anything—whether it is a professional challenge, a new idea, or just a chat.
Started by a family, for families
Enchanting Care was founded 10 years ago by four siblings. They wanted to build a family-focused care company dedicated to the highest standards of care, so people could live comfortably in their own homes.
A lot has changed since then, but our values haven’t. We’ve grown steadily and now look after clients in and around Waterlooville, Portsmouth, Fareham, Havant, Emsworth, Meon Valley and Petersfield.
We’re only as good as our carers, so we’re careful about who we employ. Every member of staff has a DBS check, references that we follow up, full training, and the people skills to put our clients first.
“We share a passion for delivering the highest quality care. I have an open-door policy for staff and clients, and I’m always available for extra support or to answer questions. We get to know you, adapt quickly when your circumstances change, and welcome your feedback so we can keep improving. If you think we can help you or someone you love, please call or email us.”
Not sure what kind of care you need?
That’s what the free consultation is for. Give us a call and we’ll talk it through.